Refer a Client to Clarvida
Make a professional referral in minutes. Our intake team will confirm receipt and help connect the individual or family to the right service and location.
Referral Partners and Community Professionals
This page is designed for professionals who want to refer someone to Clarvida. Common referral partners include hospitals, primary care, schools, social service agencies, community organizations, and managed care teams.
If you’re a client, parent/guardian, or caregiver looking for services, you can still use this page. The referral form works for self-referrals too, and our team will route your request to the right location.
- Who typically refers
- Hospitals and discharge planners
- Primary care and pediatric practices
- Schools, counselors, and student support teams
- Child welfare, juvenile justice, and court teams
- Community agencies, shelters, and case managers
- Health plans and care management programs
Start a Referral
Complete the form below and include the best contact information for the client or guardian. If you’re unsure which service is the best fit, share the presenting need and preferred location. Our intake team will help route the referral.
Your information is confidential and HIPAA-secure.
Need to refer to a specific program or state?
Open roles can change regularly. If you don’t see the right fit today, check back soon.
What Happens After You Refer
Referrals move faster when expectations are clear. Here’s what you can typically expect once a referral is received.
- We confirm receipt. You’ll receive confirmation that the referral was received and routed to the appropriate team.
- We review service fit. Our team reviews the presenting need, location, and service availability.
- We contact the client or guardian. We reach out using the contact information provided to complete next steps.
- We coordinate when consent allows. When appropriate releases are in place, we collaborate with the referral partner to support continuity of care.
- We support engagement. If initial outreach attempts don’t connect, we follow established outreach practices and document outcomes.
If a referral is urgent or time-sensitive, note it in the form and include the best way to reach you.
Referral Checklist
Including a few key details up front helps reduce back-and-forth and speeds up scheduling.
- Client name and date of birth
- Guardian name and contact details, if the client is a minor
- Client phone/email and best time to reach them
- Preferred city, county, or service location
- Presenting need and relevant history, at a high level
- Risk or safety concerns, if applicable
- Insurance or payer information, if known
- Current providers involved in care, if coordination is requested
- Your name, role, organization, and contact information
If you need to share clinical documentation, send records only through approved, secure channels and in accordance with consent and applicable privacy rules.
Services and Support
Clarvida provides behavioral health and community-based supports in multiple service areas. Specific services vary by state and program, so if you’re not sure what’s offered near your client, submit a referral and our team will help guide the next step.
Services may include
- Outpatient therapy and counseling
- Psychiatry and medication management, where available
- Community-based behavioral health supports
- Family-focused and youth-serving programs
- Case management and care coordination supports
- Foster care and child welfare supports, where offered
- Crisis planning support and referral coordination, as appropriate
Confidentiality and Safe Communication
Client privacy matters. When you refer, share only what’s necessary to request services and support appropriate routing. Avoid including highly sensitive details through unsecured email.
If you need to send records or releases of information, use approved secure methods and follow your organization’s privacy requirements. When consent allows, Clarvida can coordinate with referral partners to support continuity of care.
If There Is an Immediate Safety Concern
If you believe someone is in immediate danger or needs emergency help, call 911 right away. For suicide or mental health crisis support in the U.S., call or text 988.
This referral page is not monitored 24/7 and should not be used for emergencies.
Referral FAQs
How quickly will you respond to a referral?
Response times vary by location and service availability. In most cases, our intake team confirms receipt and routes the referral as quickly as possible, then contacts the client or guardian to complete next steps
Can I refer someone even if I’m not sure what service they need?
Yes. Share the presenting need, the client’s location, and the best contact information. Our team will help determine the most appropriate next step based on available services.
Do you accept self-referrals?
Yes. Individuals and families can submit the form directly. If you are a professional referral source, you can submit on behalf of a client when you have authority to do so.
Can I send clinical records with the referral?
If records are needed, we’ll provide guidance on secure submission and consent requirements. Avoid sending sensitive documentation through unsecured email.
Will you update me on the referral outcome?
When appropriate consent or releases are in place, we can coordinate with the referral partner. If consent is not available, we may be limited in what we can share.
What if the client doesn’t respond to outreach?
We follow established outreach steps and document outcomes. If you included your contact information and consent allows, we may coordinate additional outreach strategies.